Bdkkr Privacy Policy — How We Keep Your Information Safe

01 Introduction & Scope

Bdkkr (bdkkr.bet) takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use the bdkkr platform, why we collect it, how we store and use it, and the steps we take to keep your data safe.

By using our website or app, you consent to this privacy policy. If you do not agree with this policy, please refrain from using our services.

This privacy policy applies to all of the following:

• Registered member of bdkkr
• Users browsing the website without registering
• Mobile App Users
• Anyone who contacts our support team

02 What information we collect

Bdkkr collects your information in several ways. Below is a detailed breakdown of what data is collected and under what circumstances:

Information collected at registration

• Full name and date of birth
• Email address & mobile number
• Residential Address
• Preferred currency and language
• Username & password (stored in encrypted form)

Information collected during KYC verification

• Copy of National ID (NID) or passport
• Proof of address (utility bill, bank statement)
• Selfie or live photo (for age and identity verification)

Information collected automatically while using the platform

• IP address and device identifiers
• Browser type and operating system information
• Page visits, betting activity, and session duration
• Cookie & Local Storage Data
• Referral source (how you found us)

Payment Information

• Mobile banking number (Mobile Pay, Nagad, Rocket, etc.)
• Transaction history and amounts
• Date and time of deposits & withdrawals

03 Purpose of Data Collection & Use

We use your information only for the specific purposes outlined below. Before using your data for any additional purpose, we will seek your consent.

Your information will not be used beyond these purposes without your consent. Separate permission is obtained for marketing communications, and you may withdraw that permission at any time.

04 Data Sharing & Third Parties

Bdkkr never sells your personal information. However, limited data may be shared with trusted third parties as necessary to deliver our services:

Situations in which your data may be shared

• Payment Processing: Necessary information is shared with mobile banking providers to process transactions.
• KYC Verification Services: Only the necessary documents are shared with a licensed KYC provider for identity verification purposes.
• Legal authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Technology Service Providers: Server hosting and cloud service providers operate under strict confidentiality agreements.
• Anti-Fraud Systems: Limited data may be shared for fraud prevention purposes.

When sharing data with third parties, we ensure they adhere to the same privacy standards and are bound to us under legally enforceable agreements.

05 Cookies & Tracking Technologies

The bdkkr website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure platform functionality.

Types of Cookies We Use

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Remembers your preferred language, time zone, and display settings.
• Analytics Cookies: Helps us understand which pages are most visited — completely anonymous.
• Performance cookies: Helps detect loading times and identify errors.

You can disable non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain features.

06 Data Retention Periods

Bdkkr retains your data only for as long as necessary. The following retention guidelines apply depending on the type of information:

• Account information: For the duration the account is active, and for up to 5 years after closure.
• Financial transaction records: A minimum of 7 years as required by legal obligations.
• KYC Documents: 5 years from the date of verification.
• Support conversations: 2 years from the date of last contact.
• Betting History: 3 years after account closure.
• Browsing Logs: Up to 90 days.

Once the retention period expires, we securely delete your data or anonymize it so it can no longer be traced back to you.

07 Your Rights

Bdkkr respects your data protection rights. You are entitled to the following rights:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can request that we not use your data for specific purposes.
• Right to data portability: You may request an export of your data in a readily accessible format.
• Right to Object: You can object to marketing communications or specific types of data processing.

To exercise these rights support@bdkkr.bet Send an email to the address provided. We will respond within 30 business days. Please note that certain data may not be immediately deletable due to legal obligations.

08 Data Security Measures

Bdkkr has implemented industry-standard technical and organizational measures to protect your data:

Technical Security Measures

• 256-bit TLS/SSL encryption — across all data transmissions
• AES-256 encryption — for sensitive data at rest
• Multi-Factor Authentication (MFA) — for admin access
• Firewall & Intrusion Detection Systems
• Regular Security Audits & Penetration Testing
• Data Backup & Disaster Recovery Planning

Organizational safeguards

• Only authorized personnel can access your data
• Regular data protection training for all staff
• Rapid Response Plan for Data Breaches

09 Children's Privacy

Bdkkr's services are strictly for individuals aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that a minor's data has been collected, we will delete it immediately and close the associated account.

If a parent or guardian believes their minor child has registered on bdkkr, please contact us immediately at support@bdkkr.betto get in touch.

10 International Data Transfers

Bdkkr is an internationally operating platform, and your data may sometimes be stored or processed on servers outside Bangladesh. Whenever this occurs, we ensure that:

• Adequate data protection laws are in place in the destination country.
• Strict data processing agreements are in place with all recipient parties.
• Recognized safeguards for international data transfers apply.

11 Privacy Policy Updates

Bdkkr reserves the right to update this Privacy Policy at any time. For significant changes:

• A notice will be sent to your registered email address.
• A notification will be displayed upon logging into the platform.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continuing to use the platform after a revised policy takes effect means you have accepted the updated terms. If you object to the changes, please close your account support@bdkkr.betto get in touch.

12 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact our Data Protection Team:

• Email: support@bdkkr.bet
• Subject: Email us with the subject line "Privacy Request"
• Response Time: Within 30 business days

We take every request seriously and do our best to resolve it as quickly as possible.